Job Description
Join our award-winning hospitality team and launch your career in Detroit's thriving hotel industry! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences across our premium downtown properties. Enjoy flexible shift schedules including nights, weekends, and holidays with competitive pay and rapid advancement opportunities. Full training provided in a supportive environment where your passion for service shines.
Why Work With Us?
- Comprehensive paid training program
- Employee discounts on hotel stays and dining
- Health benefits for full-time staff
- Clear career path into management
- Modern downtown Detroit location
Responsibilities
- Greet and assist guests with check-in/check-out processes
- Manage room assignments and key distributionMaintain lobby and common areas to premium standards
- Handle guest inquiries and resolve service issues
- Collaborate with housekeeping and maintenance teams
- Process payments and manage billing transactions
- Adhere to all safety and security protocols
Qualifications
- No prior hotel experience required
- High school diploma or equivalent
- Exceptional customer service mindset
- Strong communication and teamwork skills
- Ability to stand/walk for extended periods
- Flexible availability including nights/weekends
- Basic computer literacy
- Positive attitude and willingness to learn