Job Description
Join our award-winning team at Oakland Bayfront Hotel! We're urgently seeking passionate hospitality professionals to deliver exceptional guest experiences. No prior experience required – we provide comprehensive training and career growth opportunities. Enjoy competitive pay, flexible scheduling, and a supportive work environment in the heart of Oakland's vibrant Jack London Square. Perfect for career changers, recent graduates, and motivated individuals ready to thrive in the hospitality industry.
Responsibilities
- Deliver outstanding customer service to hotel guests with a warm and professional demeanor
- Manage check-in/check-out processes efficiently using our hotel management system
- Maintain cleanliness and organization of public areas, guest rooms, and facilities
- Collaborate with team members to ensure seamless daily operations
- Assist with event setup and guest inquiries during peak seasons
- Uphold strict hygiene and safety standards in all work areas
- Resolve guest concerns promptly and escalate complex issues to management
Qualifications
- High school diploma or equivalent (GED accepted)
- No prior hotel experience required – training provided
- Strong communication and interpersonal skills
- Ability to work weekends, evenings, and holidays as needed
- Basic computer literacy with willingness to learn new systems
- Physical stamina for standing, walking, and light lifting (up to 25 lbs)
- Valid work authorization for the United States
- Positive attitude and commitment to teamwork