Job Description
Join our award-winning team at Grand Plaza Hotels, where hospitality meets opportunity! We're seeking energetic Hotel Associates to deliver exceptional guest experiences with the convenience of weekly pay. Enjoy competitive compensation, flexible scheduling, and a supportive work environment in downtown Chicago's premier hospitality destination. No experience required – full training provided!
Responsibilities
- Deliver exceptional guest service at front desk, concierge, and valet stations
- Manage check-in/check-out procedures and reservation systems
- Handle guest inquiries and resolve service issues promptly
- Coordinate housekeeping and maintenance requests
- Maintain accurate financial records and payment processing
- Uphold brand standards and safety protocols
- Collaborate with cross-departmental teams
Qualifications
- Must be 18+ years old with valid work authorization
- Strong communication and interpersonal skills
- Basic computer proficiency (reservation systems)
- Ability to work flexible shifts including weekends
- Professional appearance and demeanor
- Previous customer service experience preferred
- Ability to stand for extended periods
- Basic math skills for cash handling