Job Description
Join our award-winning team at Grand Memphis Hotel and launch your hospitality career! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences at the heart of Memphis' vibrant downtown. Full paid training provided. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a luxury environment. Perfect for career changers, recent graduates, or anyone passionate about service excellence.
Responsibilities
- Provide warm, efficient check-in/check-out services to hotel guests
- Manage reservations and room assignments using hotel software
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards through exceptional guest interactions
- Assist with luggage and guest transportation needs
Qualifications
- No prior experience required - we provide comprehensive training
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible shifts including nights/weekends
- Professional appearance and positive attitude
- Ability to stand for extended periods
- Valid driver's license preferred (for va duties)