Job Description
Launch your hospitality career with no experience required! The Grand Manhattan Hotel is seeking enthusiastic Front Desk Agents to provide exceptional guest experiences in the heart of NYC. As a newcomer to the industry, you'll receive comprehensive training while working alongside our award-winning team. Enjoy competitive pay, health benefits, and growth opportunities within our luxury hotel chain. If you're passionate about service and ready to build a career in hospitality, apply today!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage room reservations and modify bookings as needed
- Address guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services to enhance guest stays
- Maintain a clean and organized front desk area
Qualifications
- No prior hotel experience required - we train all new hires!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Proficiency with basic computer applications
- Professional appearance and positive attitude
- Must be available for flexible shifts including nights/weekends
- Valid work authorization in the United States