Job Description
Join the vibrant hospitality scene at Grand Plaza Hotel, where we value our team and reward excellence with weekly pay! As a Front Desk Agent, you'll be the first point of contact for our guests, delivering exceptional service in the heart of Los Angeles. Enjoy competitive compensation, flexible scheduling, and a supportive work environment. Apply today and start earning every week!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Upsell hotel amenities and services to enhance guest experiences
- Ensure lobby area remains clean and welcoming at all times
Qualifications
- 1+ years of customer service or hospitality experience
- Proficiency in hotel property management systems (e.g., Opera)
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling abilities
- Positive attitude and strong teamwork mindset
- Valid California driver's license (if required for errands)