Job Description
Join our award-winning hospitality team and kickstart your career in luxury service! Grand Hotel Chicago is seeking enthusiastic individuals to join our front desk operations. No prior experience is required – we provide comprehensive training to develop your skills in guest relations, reservation systems, and exceptional customer service. Work in a dynamic environment where your smile and dedication make a lasting impact. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our renowned hotel chain.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Handle guest inquiries and resolve concerns promptly
- Process payments and manage cash transactions accurately
- Coordinate with housekeeping and maintenance teams for guest requests
- Operate reservation software and manage room availability
- Maintain a clean and organized front desk area
- Upsell hotel amenities and services to enhance guest experience
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Proficiency in basic computer applications
- Ability to multitask in a fast-paced environment
- Customer service-oriented mindset
- Reliable transportation and punctuality
- No experience required – full training provided
- Must be available to work weekends and holidays