Job Description
Are you seeking Hotel Jobs in Louisville, KY that offer immediate financial flexibility? Grand Louisville Hospitality is currently hiring enthusiastic Front Desk Agents who thrive in a fast-paced environment and value Daily Pay options and Shift Work schedules.
We pride ourselves on providing top-tier guest experiences and offering our team members competitive benefits. Join us and enjoy the freedom of getting paid daily while building a rewarding career in the hospitality industry.
Why Join Us?
- Instant Pay: Access your earnings as soon as you clock out with our Daily Pay feature.
- Flexible Shifts: Choose from a variety of shift patterns to fit your lifestyle.
- Modern Environment: Work in a newly renovated, high-end facility.
Responsibilities
- Greet guests warmly and efficiently check-in/out guests, ensuring a seamless arrival and departure experience.
- Manage incoming calls and emails with professionalism, answering inquiries regarding hotel amenities, local attractions, and directions.
- Handle all financial transactions accurately, including processing payments, issuing receipts, and managing room charges.
- Maintain the front desk area and lobby to ensure a clean, organized, and welcoming atmosphere for all visitors.
- Assist with concierge services, including providing recommendations for dining and transportation in Louisville.
- Collaborate with housekeeping and maintenance teams to ensure guest rooms and public spaces meet our high standards.
- Resolve guest complaints or issues promptly and escalate complex situations to the management team.
Qualifications
- High school diploma or GED required; hospitality or customer service experience is a plus.
- Strong interpersonal and communication skills with a friendly and professional demeanor.
- Proficiency in basic computer skills and property management systems (PMS) is preferred.
- Ability to stand for extended periods and work flexible shifts, including evenings, weekends, and holidays.
- Must be able to lift up to 25 lbs and perform light cleaning duties as needed.
- A valid driver's license is preferred but not always required.