Job Description
Join Detroit's premier hospitality team with immediate daily pay! We're seeking dynamic Hotel Front Desk Agents to deliver exceptional guest experiences at our downtown Detroit location. Earn competitive daily wages while showcasing your customer service excellence in a fast-paced luxury environment. Perfect for professionals seeking flexible, high-paying opportunities with next-day payouts.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Resolve guest inquiries and complaints promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Maintain clean and organized front desk area
Qualifications
- 1+ years hotel front desk or customer service experience
- Proficiency in Opera or similar hotel software
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Valid Michigan driver's license (if required for errands)
- Basic math and cash handling accuracy
- Professional appearance and positive demeanor
- Must have reliable transportation