Job Description
Join Grand Plaza Hotel in vibrant San Antonio, TX where hospitality meets opportunity! We're seeking passionate Hotel Front Desk Agents to deliver exceptional guest experiences with the unique perk of daily pay. Enjoy competitive wages, comprehensive benefits, and a dynamic work environment in the heart of downtown. Perfect for career-driven individuals seeking stability and growth in the hospitality industry.
Responsibilities
- Check in/out guests efficiently while maintaining warm, professional demeanor
- Manage reservations, billing inquiries, and guest requests
- Resolve guest concerns promptly with solution-oriented approach
- Collaborate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate financial records
- Act as hotel ambassador providing local recommendations
- Uphold brand standards and safety protocols
Qualifications
- 1+ years hotel front desk or customer service experience
- Strong cash handling and reservation system proficiency
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Basic computer literacy with MS Office applications
- High school diploma or equivalent required
- Texas Food Handler/Seller certification preferred
- Valid driver's license (for errands if needed)