Job Description
Start your hospitality career in Kansas City! Grand Plaza Hotels is seeking passionate individuals for our full-time Hotel Front Desk Agent positions. No experience required – we provide comprehensive training and growth opportunities. Enjoy competitive pay, benefits, and a vibrant work environment in the heart of Missouri.
Join our award-winning team and deliver exceptional guest experiences while building transferable skills in customer service, operations, and hospitality management. We value teamwork, positivity, and dedication to excellence.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments
- Address guest inquiries and resolve service issues
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Market hotel amenities and local attractions to guests
- Uphold brand standards and cleanliness protocols
Qualifications
- No prior hotel experience required – entry-level welcome!
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency (typing, MS Office)
- Ability to stand/walk for extended periods
- Flexible schedule availability (nights/weekends)
- Positive attitude and problem-solving mindset
- Valid driver's license preferred