Job Description
Join our award-winning downtown Minneapolis hotel and launch your hospitality career! We're seeking energetic, guest-focused individuals to join our front desk team – no experience necessary! As a Hotel Front Desk Agent, you'll be the first point of contact for our guests, creating memorable experiences while receiving comprehensive paid training. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in one of Minnesota's premier hospitality destinations.
Why You'll Love Working With Us:
- Industry-leading benefits package including health insurance and 401(k)
- Comprehensive paid training program
- Employee discounts on hotel stays and dining
- Positive, supportive team culture
Responsibilities
- Provide exceptional guest service during check-in/check-out processes
- Manage reservations and room assignments efficiently
- Respond to guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Operate hotel management systems (training provided)
- Assist with valet services and concierge requests
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible hours including weekends
- Positive attitude and customer service mindset
- Detail-oriented with organizational abilities
- No prior hotel experience required – we train!