Job Description
Join our award-winning luxury hotel in the heart of Fort Worth! We're seeking energetic professionals to fill immediate front desk positions. Enjoy competitive pay, flexible scheduling, and career growth opportunities in a vibrant downtown setting. Apply today to start your hospitality career!
Responsibilities
- Manage guest check-in/check-out processes efficiently
- Handle reservations and room assignments accurately
- Resolve guest inquiries and complaints professionally
- Process payments and maintain billing records
- Collaborate with housekeeping and maintenance teams
- Execute upselling strategies for premium services
- Maintain security protocols and guest confidentiality
Qualifications
- Previous hotel or customer service experience preferred
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts (nights/weekends)
- Proficient in hotel management software (Opera a plus)
- High school diploma or equivalent required
- Ability to multitask in fast-paced environments
- Basic math and cash handling skills