Job Description
Join our award-winning hospitality team in the heart of Philadelphia! No prior experience is needed to start your career in the luxury hotel industry. We provide comprehensive paid training and career advancement opportunities for motivated individuals who thrive in customer-facing roles. Enjoy competitive pay, flexible scheduling, and a supportive work environment while serving guests at one of Pennsylvania's premier destinations.
Responsibilities
- Provide exceptional guest service during check-in/check-out processes
- Manage reservations and room assignments using hotel software
- Address guest inquiries and resolve service issues promptly
- Coordinate with housekeeping and maintenance departments
- Process payments and maintain accurate financial records
- Uphold brand standards for cleanliness and safety protocols
- Assist with luggage and valet services as needed
Qualifications
- No experience required - comprehensive training provided
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Ability to work flexible shifts including nights/weekends
- Professional appearance and customer-focused attitude
- Must pass background check and drug screening