Job Description
Start your hospitality career with no experience required! Grand Detroit Hospitality Group is seeking enthusiastic Hotel Front Desk Agents to join our dynamic team. Enjoy comprehensive training, flexible shift schedules, and opportunities for advancement in Detroit's vibrant hotel scene. As the first point of contact for our guests, you'll deliver exceptional service while working in a modern, fast-paced environment. Perfect for career changers, recent graduates, or anyone seeking a stable entry-level position with growth potential.
Responsibilities
- Efficiently manage guest check-in/check-out procedures
- Handle reservations and room assignments accurately
- Address guest inquiries with professionalism and positivity
- Process payments and maintain financial records
- Coordinate with housekeeping and maintenance teams
- Uphold hotel safety and security protocols
- Assist with valet services and luggage handling
Qualifications
- No prior experience required - full training provided
- Strong communication and interpersonal skills
- Basic computer literacy and typing ability
- Ability to work flexible shifts (nights, weekends, holidays)
- High attention to detail and organizational skills
- Valid Michigan driver's license (for valet duties)
- Ability to stand for extended periods
- Positive attitude and customer service mindset