Job Description
Launch your hospitality career with Grand Plaza Hotel Atlanta! We're seeking enthusiastic Hotel Front Desk Agents for full-time shift work. No prior experience is required—comprehensive training provided. Join our award-winning team in downtown Atlanta and deliver exceptional guest experiences while enjoying competitive pay, benefits, and growth opportunities. If you're a people person with a flexible schedule, apply today!
Responsibilities
- Greet and register guests promptly with warm professionalism
- Handle check-in/check-out procedures efficiently using hotel software
- Manage guest inquiries and resolve concerns with exceptional service
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Uphold cleanliness and organization of the front desk area
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent required
- No hospitality experience necessary—training provided
- Strong communication and interpersonal skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic computer proficiency and multitasking abilities
- Positive attitude and commitment to guest satisfaction
- Reliability and punctuality for all scheduled shifts