Job Description
Are you a people person looking to start a career in the hospitality industry?
We are seeking enthusiastic and reliable individuals to join our dynamic team at Grandview Resort & Spa. Whether you are looking for your first job or a fresh start in the service industry, we offer comprehensive training and a supportive environment to help you thrive.
Located in the heart of Virginia Beach, our resort is the perfect place to work if you enjoy a fast-paced environment and meeting new people from around the world. No prior experience is required—we will teach you everything you need to know!
Why Join Us?
- Competitive pay starting at $15/hour.
- Comprehensive paid training program.
- Employee discounts on dining and spa services.
- Opportunities for career advancement within the hotel chain.
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a positive first impression.
- Manage the front desk operations, including check-ins, check-outs, and room assignments.
- Answer incoming phone calls and emails professionally, directing inquiries to the appropriate department.
- Handle cash transactions and process payments accurately using the property management system.
- Assist guests with local recommendations, directions, and special requests.
- Maintain the cleanliness and organization of the front desk area and lobby.
- Collaborate with housekeeping and maintenance teams to ensure guest rooms are ready for arrival.
Qualifications
- Must be at least 18 years of age.
- Ability to stand for long periods and work flexible shifts, including weekends and holidays.
- Strong communication skills with a friendly and professional demeanor.
- Basic computer proficiency and familiarity with POS systems is a plus but not required.
- Reliable transportation to and from work.
- High school diploma or GED preferred, but not mandatory.