Job Description
Join our award-winning team at Grand Plaza Hotel Tampa, where luxury meets hospitality! We're urgently seeking passionate Front Desk Agents to deliver exceptional guest experiences in our vibrant downtown location. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment in one of Florida's premier tourism destinations.
Responsibilities
- Check in/out guests efficiently with warm, personalized service
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate billing records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and safety protocols
Qualifications
- Minimum 1 year hotel front desk experience required
- Exceptional communication and problem-solving skills
- Proficient in hotel management software (e.g., Opera)
- Ability to work flexible shifts including nights/weekends
- Valid Florida driver's license preferred
- TAMPA RESIDENTS STRONGLY ENCOURAGED TO APPLY