Job Description
Join our award-winning luxury hotel in Houston and receive your paycheck weekly! We're seeking energetic hospitality professionals to deliver exceptional guest experiences while enjoying competitive pay and immediate compensation. Enjoy comprehensive benefits including health insurance, 401k matching, and career growth opportunities in one of America's most dynamic cities.
Responsibilities
- Manage seamless check-in/check-out processes for hotel guests
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate guest records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and special packages
- Maintain a clean and organized front desk area
- Execute emergency procedures as needed
Qualifications
- Minimum 1 year hotel or customer service experience
- Proficiency with Opera or similar property management systems
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Valid Texas driver's license preferred
- Basic knowledge of Houston attractions and transportation
- High school diploma or equivalent required