Job Description
We are seeking enthusiastic and reliable individuals to join our team at Grand Horizon Hotels. We pride ourselves on providing exceptional guest experiences and offer a fantastic opportunity for those looking to start a career in hospitality with no prior experience required.
As a key member of our staff, you will enjoy weekly pay, comprehensive training, and a supportive work environment. We are looking for individuals who are eager to learn, possess a positive attitude, and are ready to contribute to a dynamic team in the heart of New York City.
Responsibilities
- Greet guests warmly upon arrival and ensure a smooth check-in and check-out process.
- Answer incoming calls and emails professionally, responding to inquiries promptly.
- Manage guest reservations, room assignments, and billing information accurately.
- Answer questions regarding hotel amenities, local attractions, and services.
- Assist in maintaining the cleanliness and orderliness of the front desk area and lobby.
- Collaborate with housekeeping and maintenance staff to address guest requests and ensure room readiness.
- Handle cash transactions and credit card processing with strict adherence to security protocols.
Qualifications
- Must be at least 18 years of age.
- High school diploma or equivalent preferred.
- Strong interpersonal and communication skills.
- Ability to work flexible hours, including weekends, holidays, and evenings.
- Basic computer proficiency and ability to learn new software quickly.
- Reliable transportation is required.
- A valid driver's license is a plus but not mandatory.