Job Description
Are you looking for a dynamic career in the hospitality industry? The Grand Sterling Hotel is currently seeking enthusiastic and reliable individuals to join our front-of-house team. We offer a comprehensive training program for candidates with no prior experience, making this the perfect opportunity to start your journey in luxury hospitality.
We are currently hiring for shift work positions, including day, evening, and overnight shifts. If you thrive in a fast-paced environment and enjoy providing exceptional guest service, we want to hear from you.
Responsibilities
- Greet and welcome guests with a warm and professional demeanor.
- Check guests in and out efficiently using our property management system.
- Answer incoming calls and manage the front desk reception.
- Assist with baggage handling and provide directions or local recommendations.
- Maintain the cleanliness and organization of the lobby and public areas.
- Handle guest inquiries, complaints, and requests promptly and courteously.
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
Qualifications
- No prior experience required; full training will be provided.
- Must be at least 18 years of age.
- Strong communication skills and a friendly, approachable personality.
- Ability to work flexible shifts, including weekends and holidays.
- Basic computer literacy and attention to detail.
- Reliable transportation to and from work.