Job Description
Are you looking for an exciting opportunity to launch your career in the hospitality industry? Grand Horizon Hotel in the heart of Indianapolis is currently seeking a Reliable and Friendly Hotel Front Desk Associate to join our Weekend Shift team.
We are looking for individuals who are eager to learn and grow. No prior experience is necessary—we provide comprehensive on-the-job training to ensure your success. Join us and become part of a team that values exceptional guest service and offers a fantastic work-life balance with premium weekend rates.
Responsibilities
- Check guests in and out efficiently using the Property Management System (PMS).
- Provide exceptional customer service by answering phones, responding to emails, and addressing guest inquiries.
- Assist with room preparation and lobby cleanliness to maintain a welcoming atmosphere.
- Handle cash handling and credit card transactions accurately.
- Resolve guest complaints or issues professionally and promptly.
Qualifications
- No prior hospitality or hotel experience required—beginners are welcome!
- Must be available to work weekends (Friday, Saturday, and Sunday).
- Strong interpersonal and communication skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Basic computer literacy is a plus but not required.