Job Description
Are you a visionary leader in the hospitality industry? Grandview Manor & Spa is seeking a passionate and experienced Hotel General Manager to lead our operations in the heart of Philadelphia.
We are not just a hotel; we are a destination. We pride ourselves on delivering world-class service, exceptional guest experiences, and a thriving work environment. If you are ready to take the helm of a prestigious property and drive excellence in every aspect of hotel operations, we want to hear from you.
Why Join Us?
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- Generous employee discounts on dining and accommodations.
- Professional development opportunities and career growth.
Responsibilities
- Oversee all daily hotel operations, including front desk, housekeeping, food & beverage, and maintenance.
- Develop and implement strategic business plans to maximize revenue, occupancy rates, and profitability.
- Ensure the highest standards of guest satisfaction and quality assurance through regular inspections.
- Manage the hotel budget, P&L statements, and financial reporting to ensure fiscal health.
- Lead, train, mentor, and retain a diverse team of hospitality professionals.
- Handle guest inquiries and complaints with the utmost professionalism to resolve issues efficiently.
- Ensure compliance with all local, state, and federal regulations and safety standards.
Qualifications
- Minimum of 5 years of progressive experience in hotel management, preferably in a luxury or full-service setting.
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred.
- Strong leadership, communication, and conflict resolution skills.
- Proficiency in property management systems (PMS) such as Oracle or Micros.
- Valid driver’s license and willingness to travel for industry events.
- Ability to work flexible hours, including weekends and holidays.