Job Description
Join our award-winning downtown San Jose hotel and experience the future of hospitality with daily pay! As a Guest Service Agent, you'll be the heart of our guest experience while enjoying unprecedented financial flexibility. Our modern luxury property offers competitive compensation, premium benefits, and a dynamic work environment where your contributions are recognized daily. Perfect for students, gig workers, and hospitality professionals seeking immediate compensation.
Responsibilities
- Deliver exceptional guest check-in/check-out experiences with warm professionalism
- Manage reservations and optimize room assignments using Opera property management system
- Process payments and resolve billing inquiries with precision
- Coordinate with housekeeping and maintenance teams for seamless operations
- Act as local tourism ambassador, recommending attractions and transportation
- Maintain immaculate front desk appearance and security protocols
Qualifications
- Minimum 1 year hotel or high-volume customer service experience
- Proficiency in property management systems (Opera, Fidelio, etc.)
- Excellent communication skills in English (bilingual Spanish a plus)
- Ability to work flexible shifts including nights/weekends
- Strong problem-solving and conflict resolution abilities
- Valid California driver's license preferred
- Basic knowledge of San Jose attractions and transportation