Job Description
Start your hospitality career with no experience required! Grand Hotel Nashville is seeking enthusiastic individuals to join our dynamic team as Guest Services Associates. Enjoy competitive pay, flexible schedules, and comprehensive training in a vibrant downtown location. Perfect for students, career changers, or anyone seeking a rewarding entry role. Join us in creating memorable experiences for our guests while building valuable skills for your future.
Responsibilities
- Provide exceptional guest check-in/check-out services
- Answer phone inquiries and manage reservations
- Assist with luggage and guest requests
- Process payments and maintain accurate records
- Collaborate with housekeeping and maintenance teams
- Resolve guest concerns promptly and professionally
- Uphold brand standards and cleanliness protocols
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication and customer service skills
- Ability to work flexible hours including weekends
- Basic computer proficiency
- Positive attitude and team player mentality
- Reliable transportation to downtown Nashville