Job Description
Launch your hospitality career with Grand Hotel San Jose! We're seeking enthusiastic Weekend Shift Guest Services Associates to deliver exceptional guest experiences. No prior experience required—comprehensive training provided. Join our dynamic team in the heart of San Jose and enjoy competitive pay, flexible scheduling, and growth opportunities. Perfect for students, career changers, or anyone seeking weekend work!
Responsibilities
- Efficiently check-in/check-out guests using hotel management systems
- Manage reservations and handle guest inquiries via phone/in-person
- Process payments and resolve billing discrepancies
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through attentive service
- Maintain secure and organized front desk operations
Qualifications
- No experience required – we train all team members!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to work weekends and holidays
- Basic computer proficiency
- Detail-oriented with problem-solving abilities
- Positive attitude and team player mindset