Job Description
Join our award-winning luxury hotel in the heart of Manhattan as a Full-Time Hotel Manager. We're seeking an experienced hospitality leader to oversee daily operations, drive guest satisfaction, and lead our dynamic team. Enjoy competitive compensation, comprehensive benefits, and opportunities for career growth within our prestigious portfolio. Apply today to be part of New York's most iconic hospitality experience!
Responsibilities
- Oversee all hotel operations including front desk, housekeeping, and guest services
- Develop and implement strategic initiatives to enhance guest experience and revenue
- Manage staff recruitment, training, and performance evaluation
- Ensure compliance with health, safety, and brand standards
- Analyze financial reports and optimize operational efficiency
- Build relationships with corporate clients and event planners
- Resolve escalated guest issues with professionalism and discretion
Qualifications
- Bachelor's degree in Hospitality Management or related field
- Minimum 5 years hotel management experience in luxury properties
- Proven track record of exceeding revenue and guest satisfaction targets
- Strong leadership and team development skills
- Advanced proficiency in hotel management software (Opera, etc.)
- Excellent problem-solving and decision-making abilities
- Valid New York State Food Protection Manager certification