Job Description
Are you a passionate hospitality professional ready to launch your management career? The Grand Portland Hotel is seeking a dynamic Hotel Manager to lead our downtown property. No prior experience required—we provide comprehensive training and mentorship! Join our award-winning team and transform your passion for exceptional guest experiences into a thriving management career in Portland's vibrant hospitality scene.
Responsibilities
- Oversee daily hotel operations including front desk, housekeeping, and guest services
- Train and develop staff to deliver exceptional guest experiences
- Implement and maintain quality standards across all departments
- Manage budgets, inventory, and vendor relationships
- Resolve guest concerns promptly and exceed service expectations
- Drive revenue through upselling and strategic planning
- Ensure compliance with health, safety, and brand standards
Qualifications
- High school diploma or equivalent; hospitality degree preferred
- Strong leadership and interpersonal skills
- Excellent problem-solving and decision-making abilities
- Customer-focused mindset with attention to detail
- Basic proficiency in hotel management software
- Ability to work flexible schedules including nights/weekends
- Valid Oregon driver's license
- Passion for Portland's tourism and hospitality industry