Job Description
Join our vibrant hospitality team at Grand Plaza Hotel in San Jose! We're seeking energetic individuals for our Night Auditor position – perfect for career changers or recent graduates. No hotel experience required – we provide comprehensive training. Enjoy competitive pay, flexible shift schedules (11 PM - 7 AM), and opportunities for advancement. Work in a luxury environment while developing transferable skills in guest services, financial operations, and team leadership. Our supportive culture values growth and work-life balance.
Responsibilities
- Manage front desk operations during overnight shifts including check-ins/check-outs
- Process guest payments and reconcile daily transactions
- Respond to guest inquiries with exceptional service
- Monitor security systems and property safety protocols
- Prepare daily reports for management review
- Coordinate with housekeeping and maintenance teams
- Handle emergency situations calmly and professionally
Qualifications
- No prior hotel experience required – training provided
- High school diploma or equivalent
- Strong attention to detail and numerical accuracy
- Excellent communication and customer service skills
- Ability to work independently during overnight hours
- Basic computer proficiency
- Flexible schedule availability including weekends
- Positive attitude and team player mindset