Job Description
Join our award-winning team at Grand Hospitality Group as a Night Shift Associate! We're seeking energetic, customer-focused individuals to ensure our guests have exceptional experiences during overnight hours. No prior hotel experience required – we provide comprehensive training and career growth opportunities. Enjoy competitive pay, flexible scheduling, and a supportive work environment in the heart of Columbus.
What We Offer:
- Comprehensive paid training
- Health, dental, and vision benefits
- Employee discounts on hotel stays and dining
- Advancement opportunities to management roles
- 401(k) with company match
Responsibilities
- Manage front desk operations including check-ins/outs and guest inquiries
- Monitor security systems and respond to emergency situations
- Prepare guest rooms and common areas for next-day operations
- Handle guest requests and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Conduct nightly property inspections
Qualifications
- No experience required – open to career changers and recent graduates
- High school diploma or equivalent (GED)
- Strong communication and customer service skills
- Ability to work independently and make sound decisions
- Basic computer proficiency
- Flexible schedule availability (nights, weekends, holidays)
- Valid driver's license preferred
- Ability to stand/walk for extended periods