Job Description
Are you a driven hospitality professional looking for a new challenge? The Grandview Hotel Group is currently seeking a highly organized and experienced Hotel Operations Manager to join our team in Columbus, Ohio.
We are dedicated to providing world-class service and creating memorable experiences for our guests. As the Operations Manager, you will be the backbone of our daily activities, ensuring seamless coordination between departments and maintaining our reputation for excellence.
Key Highlights:
- Competitive compensation package.
- Health, dental, and vision insurance.
- Opportunity to work in a modern, high-traffic facility.
Responsibilities
- Oversee daily operations of the hotel, including front desk, housekeeping, and maintenance.
- Monitor and maintain high standards of cleanliness, safety, and security for the property.
- Manage inventory levels and coordinate with vendors for timely deliveries.
- Train and supervise hotel staff to ensure top-tier customer service.
- Handle guest complaints and special requests with efficiency and empathy.
- Prepare daily reports and assist in budget management.
Qualifications
- Minimum of 3 years of experience in hotel operations or a related hospitality field.
- Strong leadership and interpersonal communication skills.
- Ability to work flexible hours, including weekends and holidays.
- Proficiency in property management systems (e.g., Opera, StayNTouch).
- High school diploma or equivalent; associate degree in hospitality is preferred.
- Problem-solving mindset and attention to detail.