Job Description
Join our award-winning team at Oceanview Hospitality Group as a Hotel Receptionist in the vibrant coastal city of Virginia Beach! We're seeking a charismatic professional to deliver exceptional guest experiences at our luxury oceanfront property. This role offers competitive compensation, career advancement opportunities, and the chance to work in one of Virginia's premier tourist destinations.
Why Work With Us?
- Comprehensive benefits package including health insurance & 401K
- Employee discounts on hotel stays and dining
- Free parking and proximity to the beach
- Positive, team-oriented work culture
Responsibilities
- Check in/out guests efficiently using Opera property management system
- Manage reservations and room assignments with precision
- Resolve guest inquiries and complaints promptly
- Process payments and maintain accurate financial records
- Coordinate housekeeping and maintenance requests
- Assist with valet services and luggage handling
- Market hotel amenities and local attractions
- Maintain a pristine front desk environment
Qualifications
- Minimum 1 year hotel front desk experience required
- Proficiency with property management systems (Opera preferred)
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong problem-solving and conflict resolution abilities
- Valid Virginia driver's license (for valet duties)
- Flexible availability including nights, weekends & holidays
- Basic knowledge of Virginia Beach tourism landscape