Job Description
Join our award-winning downtown Dallas hotel as a Hotel Receptionist and become the heart of our guest experience! We're seeking a charismatic professional to deliver exceptional service at our luxury property. Enjoy competitive compensation, comprehensive benefits, and a vibrant team culture in the heart of the Arts District.
Why You'll Love Working Here:
- Health/dental/vision insurance + 401(k) match
- Free hotel stays at our global properties
- Complimentary meal program
- Career advancement opportunities
- Employee recognition program
Responsibilities
- Deliver warm, personalized guest check-in/check-out experiences
- Manage reservations and room assignments with precision
- Resolve guest inquiries and concerns proactively
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Utilize Opera PMS software for daily operations
- Execute upselling techniques for room upgrades
Qualifications
- 1+ years hotel front desk experience preferred
- Exceptional communication and conflict resolution skills
- Proficiency with hotel management systems (Opera PMS)
- Ability to multitask in fast-paced environments
- Strong attention to detail and organizational skills
- Flexible availability including weekends/holidays
- High school diploma or equivalent required