Job Description
Join our award-winning team at Sunset Plaza Hotel, where hospitality excellence meets vibrant El Paso culture! We're seeking a dynamic Hotel Receptionist to create unforgettable guest experiences. As the first point of contact, you'll embody our commitment to personalized service in this full-time role with competitive pay, comprehensive benefits, and growth opportunities. Perfect for passionate professionals who thrive in fast-paced environments!
Responsibilities
- Manage seamless check-in/check-out processes using PMS systems
- Handle guest inquiries with exceptional problem-solving skills
- Coordinate room assignments and special requests
- Process payments and manage billing transactions accurately
- Collaborate with housekeeping and maintenance teams
- Maintain organized front desk operations and documentation
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality/customer service experience
- Proficiency in Opera or similar property management systems
- Exceptional communication and conflict resolution abilities
- Strong multitasking skills in high-pressure situations
- Flexible availability including nights/weekends/holidays