Job Description
Join our award-winning team at Desert Rose Inn & Suites, where hospitality meets desert charm! We're seeking a charismatic Hotel Receptionist to be the first point of contact for our guests. Located in downtown Tucson, our boutique hotel offers a vibrant work environment with competitive benefits and growth opportunities. If you're passionate about creating memorable guest experiences, apply today!
Responsibilities
- Check guests in/out efficiently using property management systems
- Manage reservations and handle billing inquiries
- Resolve guest complaints with exceptional service
- Coordinate housekeeping and maintenance requests
- Maintain accurate records of guest interactions
- Process payments and manage cash handling procedures
- Provide local recommendations and hotel information
Qualifications
- High school diploma or equivalent required
- 1+ years hotel or customer service experience
- Proficiency in Opera or similar PMS software
- Excellent communication and problem-solving skills
- Ability to multitask in fast-paced environment
- Basic knowledge of Tucson attractions and services
- Flexible schedule including nights/weekends
- Valid Arizona driver's license preferred