Job Description
Join our award-winning team at the Grand Plaza Hotel, where exceptional service meets vibrant LA energy! We're seeking a friendly and motivated Hotel Receptionist to be the first point of contact for our international guests. No prior experience required – we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, flexible scheduling, and opportunities for growth within our luxury downtown property.
Responsibilities
- Check in/out guests efficiently using our property management system
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through attentive service
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent
- Outstanding communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Professional appearance and positive attitude
- Ability to multitask in fast-paced environments
- Strong problem-solving abilities
- Willingness to work evenings/weekends/holidays
- No experience necessary – training provided!