Job Description
Join our award-winning team at Grand Plaza Hotel, where hospitality excellence meets Texas charm! We're seeking passionate individuals to become the welcoming face of our luxury property in downtown Dallas. No prior experience required – we provide comprehensive training to transform your enthusiasm into professional expertise. Enjoy competitive pay, flexible scheduling, and career advancement opportunities in one of Dallas' most iconic destinations.
Responsibilities
- Deliver exceptional guest experiences through warm check-in/check-out procedures
- Manage reservations, phone calls, and guest inquiries with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Utilize hotel management software (training provided)
- Uphold brand standards for cleanliness and safety protocols
- Assist with guest requests and resolve issues promptly
Qualifications
- High school diploma or equivalent (required)
- Outstanding communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer proficiency (training available)
- Positive attitude and willingness to learn
- Ability to work flexible shifts including weekends/holidays
- Customer service mindset with problem-solving aptitude
- Texas driver's license (if driving company vehicles)