Job Description
Join our award-winning Oakland hospitality team as a Hotel Receptionist! No experience necessary – we provide comprehensive training for motivated individuals. At Oakland Grand Hotel, we pride ourselves on creating memorable guest experiences through exceptional service. Enjoy competitive pay, health benefits, career growth opportunities, and a vibrant downtown Oakland work environment. If you're passionate about hospitality and eager to learn, we want you on our team!
Responsibilities
- Deliver warm, professional guest check-in/check-out experiences
- Manage reservations and room assignments efficiently
- Handle guest inquiries with prompt, courteous solutions
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Operate hotel management systems (training provided)
- Uphold brand standards and safety protocols
Qualifications
- No prior hotel experience required – comprehensive training provided
- Outstanding communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer proficiency (training available)
- Positive attitude and customer-focused mindset
- Ability to multitask in a fast-paced environment
- Flexibility to work weekends and holidays
- High school diploma or equivalent