Job Description
Join our award-winning team at Sunset Beach Resorts, where coastal elegance meets exceptional hospitality! We're seeking a passionate Hotel Receptionist to be the heart of our guest experience. No prior experience required – we provide comprehensive training for motivated individuals eager to grow in the hospitality industry. Enjoy competitive pay, flexible scheduling, and a vibrant workplace just steps from Jacksonville's beautiful beaches. Your journey in hospitality starts here!
Responsibilities
- Deliver warm, personalized check-in/check-out experiences using our property management system
- Manage reservations, handle inquiries, and optimize room occupancy
- Process payments, manage cash floats, and maintain accurate financial records
- Coordinate with housekeeping and maintenance to ensure seamless guest satisfaction
- Resolve guest concerns promptly with a solutions-oriented approach
- Uphold brand standards through consistent service excellence
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent required
- Outstanding communication and interpersonal skills
- Proficiency with basic computer systems (training provided)
- Exceptional problem-solving abilities and calm demeanor
- Availability to work flexible shifts, including weekends/holidays
- Attention to detail and strong organizational skills
- Positive attitude and team collaboration mindset