Job Description
Join our award-winning team at Grand Plaza Hotel Fresno as an Entry-Level Hotel Receptionist! We're seeking a friendly, detail-oriented individual to create exceptional first impressions for our guests. If you're passionate about hospitality and ready to start your career in a dynamic environment, apply today!
What We Offer:
- Competitive hourly wage plus tips
- Comprehensive training program
- Employee discounts on hotel stays and dining
- Health benefits (full-time)
- Growth opportunities within our hotel chain
Responsibilities
- Check in/out guests efficiently using hotel management software
- Manage reservations and modify booking details
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate cash handling records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and safety
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Proficient in basic computer applications
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Flexible availability including weekends and holidays
- Valid California driver's license (for errands)
- Basic math and cash handling skills