Job Description
Join our award-winning team at Grand Hotel Wichita as an Entry-Level Hotel Receptionist! We're seeking passionate individuals to deliver exceptional guest experiences at our downtown luxury property. This role is perfect for hospitality newcomers eager to grow their career in a dynamic, guest-centric environment. Enjoy competitive pay, comprehensive training, and a supportive team culture where your smile makes a difference.
As the first point of contact for our international guests, you'll embody our brand's commitment to excellence. We offer flexible scheduling, employee discounts, and clear pathways to advancement within our hotel group. Ready to launch your hospitality journey? Apply today!
Responsibilities
- Check-in/check-out guests efficiently using property management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve service concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards in appearance and communication
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and POS system experience preferred
- Exceptional customer service and communication skills
- Ability to multitask in fast-paced environments
- Professional appearance and positive attitude
- Availability to work weekends, evenings, and holidays
- No prior experience necessary - training provided!