Job Description
Join our award-winning Memphis hotel as a Hotel Receptionist and kickstart your hospitality career! As the first point of contact for our international guests, you'll create unforgettable experiences while working in the vibrant heart of downtown Memphis. No experience required – we provide comprehensive training to help you thrive in this dynamic role.
Our boutique hotel offers competitive benefits, growth opportunities, and a supportive team environment. If you're passionate about service and ready to grow in the hospitality industry, apply today to become part of our award-winning team!
Responsibilities
- Check in/out guests efficiently using our property management system
- Manage reservations, bookings, and room assignments
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Perform daily administrative tasks (reporting, filing, etc.)
- Uphold brand standards through exceptional service delivery
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Ability to multitask in a fast-paced environment
- Positive attitude and customer-focused mindset
- Flexible availability including weekends and holidays
- No prior experience necessary – training provided