Job Description
Join our award-winning beachfront team at Oceanfront Resort & Spa! We're seeking enthusiastic individuals to join our front desk operations with no prior experience required. As a Hotel Receptionist, you'll be the first point of contact for our guests, delivering exceptional service while enjoying Virginia Beach's coastal charm. We provide comprehensive training and growth opportunities for motivated team players.
What We Offer:
- Comprehensive paid training program
- Competitive hourly wage + performance bonuses
- Free employee meals and resort discounts
- Health benefits after 90 days
- Flexible scheduling options
Responsibilities
- Warmly greet and check in/check out hotel guests with efficiency
- Manage reservations via our property management system
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold resort standards for cleanliness and presentation
- Assist with luggage and valet services as needed
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Proficient with basic computer applications
- Exceptional customer service mindset
- Ability to multitask in a fast-paced environment
- Reliable and punctual work ethic
- No hospitality experience necessary - we train!
- Must be available for weekends and holidays