Job Description
Join our award-winning team at Grandview Hotel Omaha as a Hotel Receptionist! We're seeking enthusiastic individuals with a passion for hospitality to create memorable guest experiences. No prior experience required – we provide comprehensive training to develop your skills in guest services, reservation systems, and problem-solving. Enjoy competitive pay, flexible scheduling, and opportunities for career growth within our luxury hotel chain. If you're a people person with strong communication skills and a positive attitude, apply today to start your journey in hospitality!
Responsibilities
- Provide exceptional front desk service including check-in/check-out procedures
- Manage reservations via hotel software and handle guest inquiries
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance departments
- Resolve guest concerns promptly and professionally
- Operate switchboard and manage incoming communications
- Uphold brand standards through consistent service delivery
Qualifications
- High school diploma or equivalent required
- Customer service-oriented mindset with strong communication skills
- Basic computer proficiency and willingness to learn systems
- Ability to work flexible shifts including weekends/holidays
- Positive attitude and problem-solving aptitude
- Attention to detail and organizational skills
- No prior hotel experience necessary – training provided