Job Description
Join our award-winning team at the Grand Hospitality Group in Houston! We're seeking enthusiastic individuals to kickstart their hospitality careers as Hotel Receptionists. No prior experience is needed – we provide comprehensive training for motivated candidates who thrive in guest-facing environments. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our growing luxury hotel chain.
Responsibilities
- Greet and assist guests with check-in/check-out procedures
- Manage reservations and room assignments efficiently
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Operate hotel management systems (training provided)
- Uphold brand standards for exceptional service
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Professional appearance and positive attitude
- Basic computer literacy
- Ability to work flexible shifts (nights/weekends)
- Customer service mindset
- Willingness to learn hospitality systems
- Team player with problem-solving abilities