Job Description
Join our award-winning team at Grand Plaza Hotel as a Hotel Receptionist! We're seeking enthusiastic individuals passionate about hospitality to deliver exceptional guest experiences. No prior experience is required – we provide comprehensive training to help you succeed in this dynamic role. Enjoy competitive pay, career growth opportunities, and a vibrant downtown San Antonio location. If you're a people person with a positive attitude, we want to meet you!
Responsibilities
- Check guests in/out efficiently using hotel management software
- Manage reservations and room assignments
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service
Qualifications
- No experience necessary – full training provided
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Customer service mindset with problem-solving abilities
- Ability to work flexible shifts including weekends
- Professional appearance and friendly demeanor