Job Description
Join our award-winning team at Pacific Gateway Hotel and kickstart your hospitality career! We're seeking enthusiastic Hotel Receptionists with no prior experience – we provide comprehensive training. Located in vibrant downtown San Diego, our hotel offers stunning bay views and a dynamic work environment. As the first point of contact, you'll create memorable guest experiences while developing valuable customer service skills. Enjoy competitive pay, growth opportunities, and a supportive team culture. Perfect for career changers or recent graduates!
Responsibilities
- Provide exceptional guest check-in/check-out services using our property management system
- Manage reservations, room assignments, and guest inquiries with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams to resolve guest requests
- Act as a local tourism resource, recommending attractions and dining options
- Maintain a clean, organized front desk area
- Handle emergency situations following established protocols
Qualifications
- High school diploma or equivalent (students welcome to apply)
- Outstanding communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and natural problem-solving abilities
- Ability to stand for extended periods and multitask effectively
- Flexibility to work weekends, evenings, and holidays
- Valid California driver's license (for errands if needed)
- Fluency in English; Spanish proficiency a plus