Job Description
Join the vibrant hospitality scene in Austin! We're seeking enthusiastic Hotel Receptionists to deliver exceptional guest experiences at our downtown landmark. No prior experience is required – we provide comprehensive training for motivated individuals passionate about customer service. Enjoy competitive pay, flexible scheduling, and opportunities for growth in one of America's most dynamic cities.
Responsibilities
- Warmly welcome and assist all guests with check-in/check-out procedures
- Manage reservations and room assignments using our property management system
- Handle guest inquiries with professionalism and local knowledge
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold cleanliness and organization of the front desk area
- Resolve guest concerns promptly and escalate when necessary
Qualifications
- High school diploma or equivalent
- Outstanding communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer proficiency (will train on systems)
- Ability to stand for extended periods
- Positive attitude and team-oriented mindset
- Must be available for flexible shifts (evenings, weekends, holidays)