Job Description
Join the vibrant team at Denver Grand Hotel as a Hotel Receptionist and kickstart your hospitality career! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences at our downtown location. This role offers comprehensive training, career advancement opportunities, and a chance to become the welcoming face of our premium establishment. If you're passionate about service and ready to grow with us, apply today!
Responsibilities
- Provide warm, professional front desk service to all hotel guests
- Manage check-in/check-out processes using hotel management software
- Handle guest inquiries, requests, and resolve concerns promptly
- Coordinate with housekeeping and maintenance teams for guest needs
- Maintain accurate reservation and guest information systems
- Process payments and manage cash drawer operations
- Uphold cleanliness and security standards in reception area
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary - we provide full training!
- Exceptional communication and interpersonal skills
- Strong organizational abilities and attention to detail
- Proficient with basic computer systems (will train on hotel software)
- Positive attitude and commitment to outstanding service
- Ability to work flexible shifts including weekends and holidays
- Valid Colorado driver's license (for potential errands)