Job Description
Join the vibrant hospitality team at Grand Tulsa Hotel! We're seeking enthusiastic Hotel Receptionists to create memorable guest experiences. No prior experience needed – we provide comprehensive training! As the first point of contact, you'll showcase Tulsa's warm hospitality while managing front desk operations. Enjoy competitive pay, flexible scheduling, and career growth opportunities in one of Tulsa's premier downtown hotels.
Responsibilities
- Deliver exceptional guest service via phone, email, and in-person interactions
- Manage check-in/check-out procedures using hotel software systems
- Handle guest inquiries, complaints, and special requests with professionalism
- Process payments, manage reservations, and maintain accurate records
- Coordinate with housekeeping, maintenance, and dining teams
- Uphold hotel security protocols and safeguard guest information
Qualifications
- High school diploma or equivalent (required)
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities and customer focus
- Proficiency with basic computer applications
- Ability to multitask in a fast-paced environment
- Positive attitude and willingness to learn new systems
- Reliable transportation and flexible availability